About IBID Press

IBID Press (ABN: 35 539 530 776)

2. Contact Details

Address: 36 Quail Cres., Melton, 3336, AUSTRALIA

Postal Address: PO Box 9, Camberwell, 3124, AUSTRALIA

Fax: +61 3 9744 7140

Email contact through the "Contact Us" Page

3. Refund and returns policy

IBID Press undertake to replace books that are defective (i.e. that have missing or displaced pages) at no cost to the client. Clients will be required to send photographic evidence of the defect and may be asked to return the product at IBID's expense.

4. Delivery time frames

Delivery times will depend on the location of the client and the selected method of delivery (air courier, surface mail, electronic etc). Upon confirmation of order and receipt of payment, orders will usually be processed within one working day.

5. Privacy policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.

We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible service.

We will give you the chance to refuse any marketing email.

The type of information we will collect about you includes:

• your name

• address

• phone number

• email address

• credit/debit card details

We endeavour to ensure the information we hold is accurate and up to date and we will not pass it on to third parties without your permission.

If you have any questions/comments about privacy, you should contact us via our "Contact Us" form on this website.

6. Statement of cardholders security

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